Keurig 2.0 Service Manual

The Keurig 2.0 is a single-serve coffee brewing system featuring K-Cup and K-Carafe pod compatibility, programmable settings, digital display, auto-brew technology, descaling mode, water filter compatibility, and energy-saving auto-off functionality. This service manual covers technical specifications, maintenance procedures, troubleshooting, and repair guidelines for certified technicians.

1. Technical Specifications 2. Safety Precautions 3. Component Overview 4. Disassembly Procedures 5. Electrical System 6. Water System 7. Heating System 8. Programming & Calibration 9. Maintenance Schedule 10. Error Codes 11. Troubleshooting Guide

Technical Specifications

Key technical parameters and operating specifications for Keurig 2.0 models.

Specification	Details
Power Requirements	120V AC, 60Hz, 1470W
Water Reservoir Capacity	70 oz (removable)
Brew Sizes	4 oz, 6 oz, 8 oz, 10 oz, 12 oz, K-Carafe
Dimensions	13.3" H x 10.2" W x 15.1" D
Weight	9.5 lbs
Operating Pressure	60-70 PSI
Heating System	1500W stainless steel boiler
Temperature Range	187°F - 192°F
Display	LCD digital display with touch controls
Certifications	UL, NSF, Energy Star compliant

Safety Precautions

Critical safety information for service technicians and users.

Always unplug unit before performing any service or maintenance.
Allow machine to cool completely before disassembly.
Use only Keurig-approved replacement parts.
Wear appropriate personal protective equipment during service.

WARNING! High voltage and temperature components present. Follow lockout/tagout procedures.

Component Overview

Major components and their functions within the Keurig 2.0 system.

Main Control Board: Processes user input and controls all functions
Boiler Assembly: Heats water to brewing temperature
Pump System: Delivers water at proper pressure
Brew Chamber: Accepts K-Cup pods and punctures for brewing
Water Reservoir: Holds and filters incoming water
Drip Tray Assembly: Collects overflow and spills
Display Panel: User interface with touch controls

Disassembly Procedures

Step-by-step disassembly instructions for service access.

Remove water reservoir and drip tray
Remove outer housing screws (T10 Torx security)
Separate front and rear housing sections
Disconnect wiring harnesses from control board
Remove boiler assembly mounting brackets
Extract pump and valve assemblies

CAUTION! Label all wiring connections during disassembly for proper reassembly.

Electrical System

Electrical components, wiring diagrams, and testing procedures.

Component	Test Procedure	Specification
Main Power Switch	Continuity test	0 ohms resistance
Heating Element	Resistance measurement	9.6-10.4 ohms
Water Temperature Sensor	Resistance at 68°F	10k ohms ±5%
Pump Motor	Voltage test under load	120V AC ±10%

Water System

Water flow path, filtration, and pressure regulation components.

Water enters through reservoir and filter
Flow controlled by inlet valve
Pump pressurizes water to 60-70 PSI
Water heated in boiler assembly
Hot water delivered to brew chamber
Used water diverted to drip tray

Tip: Check for mineral buildup in water lines during service.

Heating System

Boiler assembly, temperature control, and thermal protection systems.

Boiler Capacity: 8 oz stainless steel reservoir
Heating Element: 1500W immersion type
Temperature Control: NTC thermistor feedback
Thermal Fuse: 192°F cut-off protection
Heating Time: 3 minutes from cold start

Programming & Calibration

Service mode access and calibration procedures.

Enter service mode: Hold 8oz + 10oz buttons for 5 seconds
Brew temperature calibration: Adjust via up/down arrows
Brew size calibration: Measure output and adjust settings
Factory reset: Clears all user settings and errors
Exit service mode: Press power button

WARNING! Service mode settings affect machine performance. Document changes.

Maintenance Schedule

Recommended maintenance intervals and procedures.

Interval	Procedure	Parts Required
Every 3 months	Descale with Keurig descaling solution	Descaling solution
Every 2 months	Replace water filter	Keurig water filter
Every 6 months	Clean brew chamber and needle	Cleaning tool
Annually	Inspect and clean internal components	Replacement O-rings

Error Codes

Common error codes and their meanings.

Error Code	Description	Resolution
ERR-01	Brew temperature too low	Check heating element and sensor
ERR-02	Brew temperature too high	Check thermal fuse and sensor
ERR-03	Water flow restriction	Clean water lines and pump
ERR-04	Brew chamber malfunction	Inspect brew chamber mechanism
ERR-05	Pump failure	Replace pump assembly

Troubleshooting Guide

Common issues and diagnostic procedures.

Symptom	Possible Cause	Corrective Action
Machine won't power on	Power supply/switch	Check outlet, power cord, main switch
No water flow	Pump/valve/clog	Test pump, check for clogs, inspect valves
Water not heating	Heating element/thermostat	Test heating element resistance, check thermostat
Error codes displayed	Sensor/component failure	Refer to error code table for specific diagnosis
Weak coffee	Brew temperature/pressure	Calibrate temperature, check pump pressure

Reset Procedure: Unplug for 2 minutes, then restart.

Technical Support: 1-866-901-2739; www.keurig.com/service