Keurig B30 Repair Manual

The Keurig B30 is a single-serve coffee brewing system designed for home use, featuring K-Cup pod compatibility, programmable settings, water reservoir, brew size options, descaling function, and automatic shut-off. This repair manual covers troubleshooting, maintenance procedures, common issues, and step-by-step repair instructions for the Keurig B30 model. Below are key sections for safety, features, disassembly, common repairs, maintenance, and troubleshooting.

Features at a Glance

Key components: Brew chamber, water reservoir, heating element, pump assembly, control board, power supply, drip tray, and K-Cup holder.

Feature	Description
Brew chamber	Holds and punctures K-Cup pods during brewing
Water reservoir	Removable 48oz water tank with handle
Heating element	Heats water to optimal brewing temperature
Pump assembly	Pressurizes water through brewing system
Control board	Manages brewing cycles and user interface
Power supply	120V AC input with power cord
Drip tray	Removable tray with adjustable height
K-Cup holder	Accepts all K-Cup compatible pods
Brew size selector	4oz, 6oz, 8oz brew size options
Descale indicator	LED alert when descaling is required

Safety Precautions

Always unplug unit before performing any repairs or maintenance.

1. Disconnect power: Unplug from electrical outlet before servicing.
2. Allow to cool: Wait 30 minutes after use before disassembly.
3. Water safety: Empty water reservoir before repairs.
4. Use proper tools: Anti-static wrist strap recommended for electronic components.

WARNING! Risk of electric shock and burns. Unit contains high voltage components and hot surfaces. Always disconnect power and allow to cool completely.

Disassembly Instructions

Follow these steps to safely disassemble the Keurig B30 for repair.

1. Remove water reservoir: Lift straight up and away from unit.
2. Remove drip tray: Pull forward and lift out.
3. Remove outer casing: Remove 6 screws from bottom and sides.
4. Access internal components: Carefully separate top and bottom housing.
5. Disconnect wiring: Note connections before disconnecting wires.
6. Remove brew chamber: Unscrew mounting brackets and disconnect tubing.

CAUTION! Label all wires and take photos during disassembly for proper reassembly.

Specifications

• Model: Keurig B30 Platinum Brewing System
• Power: 120V AC, 60Hz, 1470W
• Water Reservoir: 48oz removable tank
• Brew Sizes: 4oz, 6oz, 8oz
• Dimensions: 10.5" W x 13.5" H x 11.2" D
• Weight: 8.5 lbs
• Brew Time: Under 1 minute
• Heating Time: 3 minutes from cold start
• Auto Shut-off: 2 hours after last brew
• Compatibility: All K-Cup pods

Common Repairs

Most frequent repairs for Keurig B30 include pump replacement, heating element, and brew chamber issues.

Pump Replacement: Remove back panel, disconnect old pump, install new pump, reconnect tubing.

Heating Element: Access through bottom panel, disconnect power wires, remove mounting screws, replace element.

Brew Chamber: Remove top housing, disconnect needle assembly, replace chamber and needles.

Control Board: Document wire positions, remove old board, install replacement, reconnect all wires.

Maintenance Procedures

Regular maintenance prevents common issues and extends machine lifespan.

1. Monthly cleaning: Run vinegar solution through brewing system.
2. Needle cleaning: Use paper clip to clear clogged needles.
3. Exterior cleaning: Wipe with damp cloth only.
4. Water filter: Replace every 2 months or 60 tank refills.

Tip: Always use filtered water to reduce mineral buildup and descaling frequency.

Error Codes

Understanding common error codes and their solutions.

Error Code	Description	Solution
E-01	Water heating timeout	Check heating element and thermostat
E-02	Brewing over-temperature	Allow to cool, check temperature sensor
E-03	Water sensor failure	Check water level sensor connections
E-04	Brew button stuck	Inspect brew switch mechanism
E-05	Pump failure	Test pump operation and replace if needed

Cleaning & Descaling

Proper cleaning and descaling procedures for optimal performance.

1. Prepare solution: Mix descaling solution with water as directed.
2. Enter descale mode: Press and hold 8oz and 10oz buttons for 3 seconds.
3. Run solution: Pour into reservoir and run through brewing cycle.
4. Rinse: Run 2-3 reservoirs of clean water through system.
5. Clean exterior: Wipe with soft, damp cloth only.

WARNING! Never use harsh chemicals or abrasive cleaners. Use only Keurig descaling solution or white vinegar.

Parts Replacement

Common replacement parts and installation procedures.

Part	Part Number	Replacement Procedure
Water Pump	KB30-PUMP-01	Remove back panel, disconnect tubing, install new pump
Heating Element	KB30-HEAT-02	Access through bottom, disconnect wires, replace element
Brew Chamber	KB30-BREW-03	Remove top housing, replace chamber assembly
Control Board	KB30-CONT-04	Document wiring, replace board, reconnect all wires
Water Reservoir	KB30-RESV-05	Lift straight up and replace with new reservoir

Regulatory Information

UL Listed: Complies with UL 197 standard for commercial coffee brewers. FCC Part 15: Class B digital device compliant. Copyright © 2025 Keurig Green Mountain, Inc. All rights reserved. For technical support, visit www.keurig.com or contact 1-866-901-BREW (2739).

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power cord/outlet	Check power cord connection; test outlet; check fuse
No water flow	Clogged needles/pump	Clean exit needle; check pump operation; descale
Weak coffee	Clogged entrance needle	Clean entrance needle; check water temperature
Leaking water	Loose connections	Check all tubing connections; inspect reservoir seal
Error codes	Sensor/component failure	Refer to error code section; test sensors
Not heating	Heating element	Test heating element continuity; check thermostat

Reset: Unplug for 2 minutes, then restart to clear temporary errors.

Service: 1-866-901-BREW (2739); www.keurig.com