Keurig B60 Manual Troubleshooting

The Keurig B60 is a single-serve coffee brewing system with programmable settings, removable water reservoir, and compatibility with K-Cup pods. Below are key sections for common issues, solutions, maintenance, and operational guidance to help resolve brewing problems efficiently.

1. Common Issues Overview 2. Brewing Problems 3. Power and Operation Issues 4. Water Flow Problems 5. Maintenance and Cleaning 6. Descaling Procedure 7. Error Messages 8. Preventive Measures 9. Contact Support

Common Issues Overview

Key components: Water reservoir, K-Cup holder, brew head, drip tray, power button, programmable controls.

Issue	Description
No power	Machine does not turn on
Weak or no coffee flow	Insufficient brewing or no output
Leaking water	Water escapes from unit
Error lights	Flashing indicators on control panel
Clogged needle	K-Cup puncture issues
Inconsistent temperature	Coffee not hot enough
Descaling needed	Mineral buildup alert

Brewing Problems

If coffee doesn't brew properly, follow these steps.

Check water reservoir: Ensure it's filled and properly seated.
Inspect K-Cup: Insert correctly; ensure seal is intact.
Clean brew head: Remove any blockages in needles.
Run water cycle: Without K-Cup to clear air locks.

WARNING! Unplug before cleaning to avoid electric shock. Do not use sharp objects on needles.

Power and Operation Issues

Machine not turning on or unresponsive controls.

Verify power source: Plug into working outlet; check cord for damage.
Reset unit: Unplug for 1 minute, then reconnect.
Check control panel: Buttons may need firm press; clean if sticky.
Inspect fuse: If applicable, replace blown fuse.

CAUTION! Avoid water contact with electrical parts. Use dry hands when operating.

Water Flow Problems

Low flow: Descaling needed; check for clogs in reservoir or tubes.
No flow: Air lock; run multiple cycles without K-Cup.
Leaks: Tighten reservoir; inspect seals and internal connections.

Tip: Use filtered water to reduce mineral buildup and improve flow.

Maintenance and Cleaning

Regular upkeep prevents issues. Unplug before maintenance.

External cleaning: Wipe with damp cloth; no harsh chemicals.
Drip tray and reservoir: Remove and wash with mild soap; rinse thoroughly.
Brew head: Wipe needles gently; use paperclip for clogs if needed.
Monthly descaling: Use Keurig descaling solution or vinegar mix.

CAUTION! Do not immerse unit in water; avoid abrasive cleaners.

Descaling Procedure

Descale every 3-6 months or when mineral buildup occurs.

Mix solution: Use Keurig descaling liquid or 1:1 white vinegar and water.
Fill reservoir: Pour solution into empty reservoir.
Run cycles: Start brewing without K-Cup until reservoir is half empty, then pause for 30 minutes.
Complete cycles: Finish brewing, then run multiple water cycles to rinse.

WARNING! Follow solution instructions precisely; over-descaling can damage parts.

Error Messages

Indicator	Meaning	Action
Flashing power light	Overheating	Unplug for 1 hour to cool; check ventilation.
Red add water light	Low water	Refill reservoir; ensure proper placement.
Flashing brew light	Clog or mechanical issue	Clean brew head; descale if needed.

Reset: Unplug for 5 minutes to clear errors.

Preventive Measures

To avoid common problems:

Use filtered water to reduce scaling.
Clean drip tray and reservoir weekly.
Descale regularly based on water hardness.
Store in cool, dry place away from heat sources.

Contact Support

If issues persist, contact Keurig support for assistance.

Service: 1-866-901-2739; www.keurig.com

Warranty: Check original purchase for coverage details.