Keurig Platinum User Manual

The Keurig Platinum is a premium single-serve coffee brewing system featuring programmable settings, large water reservoir, energy saving mode, brew strength control, auto-off functionality, descaling alert, removable drip tray, and compatibility with all K-Cup pods. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Brewing Process 7. Maintenance & Cleaning 8. Programming Options 9. Care Instructions 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Large 80oz water reservoir, programmable settings, brew strength control, energy saving mode, removable drip tray, descaling indicator.

FeatureDescription
Water Reservoir80oz capacity with easy-fill handle
Brew Size Options4oz, 6oz, 8oz, 10oz programmable settings
Brew Strength ControlStrong brew setting for bolder coffee
Energy Saving ModeAuto-off after 2 hours of inactivity
Removable Drip TrayAccommodates travel mugs up to 7.2 inches
Descaling IndicatorAlerts when descaling is needed
Programmable SettingsCustomizable brew temperature and auto-on
K-Cup Pod CompatibilityWorks with all K-Cup pod varieties
Hot Water ButtonDispenses hot water without pod
LCD DisplayShows status and programming options

Installation & Setup

Unpack and inspect all components. Place on clean, level surface.

  1. Remove packaging materials from water reservoir and brewer
  2. Fill water reservoir with fresh cold water and place on brewer
  3. Plug into 120V AC power outlet
  4. Prime the system by running water through without K-Cup pod
  5. Allow brewer to heat up (approximately 3 minutes)

WARNING! Do not use without water in reservoir. Keep away from children.

First-Time Use

Power on brewer; follow initial setup procedure.

  1. Press POWER button to turn on brewer
  2. Select language preference on LCD display
  3. Set time and date using arrow buttons
  4. Program preferred brew sizes (4oz, 6oz, 8oz, 10oz)
  5. Set auto-on feature if desired
  6. Insert K-Cup pod and begin first brew

CAUTION! First few brews may contain manufacturing residue - discard first 2-3 cups.

Specifications

Controls and Settings

Access settings via LCD display and control buttons. Front Panel: POWER, BREW, STRONG, HOT WATER.

LCD Display: Shows time, brew size selection, temperature settings, descaling alerts.

Brew Settings: 4oz, 6oz, 8oz, 10oz cup sizes. Temperature: Adjustable brew temperature. Strong Brew: Enhanced flavor extraction. Auto-On: Programmable start time. Energy Saver: Auto-off after 2 hours. Descaling Mode: Activated when maintenance required.

Brewing Process

Simple one-touch brewing with K-Cup pods.

  1. Lift handle and insert K-Cup pod
  2. Close handle firmly until it clicks
  3. Place mug on drip tray
  4. Select brew size (4oz, 6oz, 8oz, 10oz)
  5. Press BREW button to start
  6. Brewing completes automatically
  7. Lift handle to eject used pod

Tip: For stronger coffee, use STRONG button before brewing.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

  1. Daily: Wipe exterior with damp cloth
  2. Weekly: Clean water reservoir and drip tray
  3. Monthly: Descale with Keurig descaling solution
  4. As needed: Replace water filter every 2 months
  5. Quarterly: Clean needle with provided tool

WARNING! Unplug brewer before cleaning. Never immerse in water.

Programming Options

Customize your brewing experience with programmable settings.

Auto-On: Set specific brew time for automatic start. Temperature Control: Adjust brew temperature (187°F-192°F). Brew Size Memory: Save preferred cup sizes. Brightness Control: Adjust LCD display brightness. Language: English, Spanish, French options.

Care Instructions

Unplug before cleaning. Use mild detergent and damp cloth only.

CAUTION! Do not use abrasive cleaners. Keep water reservoir filled to prevent damage.

Regulatory Information

UL listed: Complies with UL 197 safety standards. FCC Part 15: Class B digital device. Copyright © 2025 Keurig Green Mountain, Inc. All rights reserved. For support, visit www.keurig.com or contact 1-866-901-2739.

Troubleshooting

SymptomPossible CauseCorrective Action
Brewer won't turn onPower connectionCheck power cord; ensure plugged in; reset outlet
No water flowClogged needle/reservoirClean brew needle; ensure reservoir seated properly
Weak coffeeBrew settings/descalingUse STRONG setting; descale brewer; check water filter
Leaking waterSeals/reservoirCheck reservoir placement; inspect seals for damage
Descaling light onMineral buildupRun descaling procedure with Keurig descaling solution

Reset: Unplug for 2 minutes then restart.

Service: 1-866-901-2739; www.keurig.com

Keurig Platinum User Manual © - All Rights Reserved 2025